Learning Execution and Relationship Management for Wealth

Learning Execution and Relationship Management for Wealth

Requirements

• 6-10 years experience in Learning and Development
• Consistently demonstrates clear and concise written and verbal communication skills
• Proficient in Microsoft Office with an emphasis on MS Excel
• Self-motivated and detail oriented
• Proven influencing and relationship management skills
• Proactive leadership and motivational skills
• Fluent in English, second language proficiency preferred

Responsibilities

• Coordinate and execute the end to end of the operative / administrative activities related with Wealth
• Leads program execution activities regarding logistics (virtual/in person), LMS operations and administration (course creation/roster management), platform creation/edits, content testing, facilitation/speakers scheduling, among others.
• Understands relevant business and HR priorities and opportunities for capability building, performance improvement, cultural development, and overall impact within their region/product/function
• In partnership with Learning Advisors and Program Managers, provides management and consulting to Human Resource and business partners and proactively identifies and prioritizes the L&D opportunities to support successful business outcomes.
• Helps develop and execute learning and development strategy for their region/product/function
• Conducts the analysis of current versus future state gaps, identifies root causes, determines the appropriate solution and how success should be measured
• Helps to market, evaluate and communicate the impact of initiatives with HR / Business partners
• Monitors and communicates progress with other learning colleagues as well as HR / Business partners and navigates any variation in expectations with them
• Collaborates with colleagues across HR to provide integrated experience for region/product/function partners
• In partnership with learning advisors, implements the strategy for consistently measuring the effectiveness of training
• Stays abreast to latest external market trends and anticipates their impact on future capability requirements for their region/product/function
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Preferred Qualifications

• Master’s degree preferred