Leasing Manager

BA/BS in business, sales, or related field, relevant experience, or a combination
2+ years of experience in multi-family leasing or 2+ years of experience in B2B selling desired
Ability to lead a team and successfully work on a team
Excellent oral and written communication skills
Strong marketing skills
Strong working knowledge of MS Office Suite
Exceptional customer service skills and a professional image
Good decision-making skills and knowledge on how businesses work

Recruit, hire, onboard, manage, and provide performance feedback to employees to ensure community performance and adequate staffing
Motivate associates through recognition programs, training, and team building to ensure the team meets Operations strategic drivers
Train staff members on proper leasing techniques and resident service
Conduct weekly meetings with maintenance and leasing staff
Set property goals with General Manager
Conduct regular performance appraisals and address any associate concerns or employee relations issues
Maintain complete and accurate associate files and a high level of associate satisfaction, as measured by periodic surveys
Evaluate unit prices following the market and budgeted goals
Manage the application review process for each lease including credit and income verification
Develop an annual marketing plan, conduct marketing reviews monthly, and conduct outside marketing activities
Ensure lease packets and files for each resident include the lease, all addendums, and other proper documentation
Ensure the condition of leased apartments before move-in and conduct a final walk-through with resident upon move-in
Follow up with residents throughout their lease terms and coordinate the renewal process for each lease
Follow Fair Housing Standards in all matters when working with prospects and residents
Regular attendance and punctuality

2+ years of experience in multi-family leasing or 2+ years of experience in B2B selling desired