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Legal Operations Lead

Legal Operations Lead

CompanyEpic Games
LocationMorrisville, NC, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelMid Level, Senior

Requirements

  • At least 2 years’ management experience in the Legal Operations environment, preferably at a technology company
  • Highly internally motivated, with the ability to ensure team members are fully engaged and used at capacity even in the absence of leadership instruction
  • Technical ability to understand and compare technology solutions and understand how these systems may meet or fail to meet needs
  • Confidence in being a primary point of contact for a wide range of internal stakeholders
  • Strong written and verbal communications skills, sound judgment, and excellent multi-tasking and time management abilities
  • Pragmatism and exercise of sound judgment under ambiguous circumstances, coupled with ability to identify and escalate key issues when warranted
  • Embody and demonstrate Epic’s principles: Do the Right Thing, Get Things Done, and Own the Outcome.

Responsibilities

  • Take over leadership of a recently centralized Legal Operations team of four
  • Define roles and responsibilities for individual members of the Legal Operations team, assess gaps in coverage and ensure defined lines of responsibility for tasks
  • Initiate and support process improvements and automation to increase efficiency across the Legal Department
  • Oversee implementation and maintenance of legal technology and evaluate additional solutions
  • Provide project management services for the Legal Department
  • Identify, collect and analyze data about the Legal Department, including team performance, client satisfaction, productivity, benchmarking and costs, and apply insights from that data to recommend improvements
  • Oversee knowledge management for the Legal Department, document policies and procedures, conduct trainings and disseminate and maintain institutional knowledge
  • Coordinate and collaborate cross-functionally with other teams at Epic, including but not limited to IT, accounts payable, finance, account and information security, regarding Legal Operations matters
  • Monitor Legal budget for trends and cost savings opportunities

Preferred Qualifications

  • Familiarity with JIRA, Airtable, DocuSign CLM and Legal Tracker preferred
  • Passionate about proactively identifying problems and proposing solutions independently of management direction