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Legal Operations Manager

Legal Operations Manager

CompanyHippocratic AI
LocationPalo Alto, CA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s, MBA, JD
Experience LevelSenior

Requirements

  • 5+ years of experience in legal operations, legal project management, or contract operations.
  • Hands-on experience with contract lifecycle management platforms and administration of contract management systems (e.g., ContractSafe, Agiloft, or similar).
  • Strong understanding of legal department functions, law firm operations, and legal tech landscape.
  • Excellent analytical, organizational, and communication skills.
  • Comfortable working independently and managing multiple priorities.
  • Bachelor’s degree required; JD or MBA a plus but not required.

Responsibilities

  • Lead the administration, optimization, and ongoing improvement of the contract lifecycle management process, ensuring consistency, visibility, and efficiency across contract intake, review, execution, and post-signature obligations.
  • Serve as the system owner for the contract management platform, managing user access, workflows, templates, metadata, reporting, and integrations with other enterprise systems (e.g., Salesforce, procurement tools).
  • Streamline legal processes and implement best practices to increase efficiency and reduce friction across the department.
  • Oversee the selection, implementation, and maintenance of legal technology platforms, including CLM, e-billing, matter management, and knowledge management tools.
  • Develop and maintain internal knowledge bases, templates, and playbooks to support consistent legal guidance and reduce repetitive work.
  • Define and monitor KPIs for legal performance and provide actionable insights through regular reporting to legal leadership.
  • Act as a liaison between legal and other departments (e.g., sales, procurement, finance, IT, compliance) to ensure smooth communication and alignment.
  • Lead or support legal department projects, including compliance initiatives, audits, and strategic planning efforts.

Preferred Qualifications

  • Experience in a corporate legal department at a fast-growing company.
  • Familiarity with legal process automation and data visualization tools.
  • LegalOps certification (e.g., CLOC) or project management credentials (e.g., PMP).