Legal Practice Assistant

Ability to use sound judgement and good discretion.
Ability to provide quality client service to both internal and external clients effectively and professionally.
Willingness and ability to accept changing assignments and priorities.
Use initiative to accomplish routine assignments with minimum supervision.
Excellent grammar, punctuation and proofreading skills.
Ability to manage multiple projects in a deadline driven environment while working across teams.
Ability to work effectively both independently and with teams to promote consistent and efficient workflow processes.
Strong interpersonal skills, with the ability to provide high-quality service and partner effectively with diverse groups of people at various levels within the firm as well as external contacts.
Ability to self-manage and work independently in a hybrid and in-office setting.
Demonstrate a “can do” attitude and a willingness to continue learning and developing skills.
Strong knowledge of Microsoft Office Suite products.
Bachelor’s degree; any combination of experience, education or training that demonstrates the ability to perform the duties of the position may be considered.
Minimum of three (3) years of administrative experience working in an administrative support role in a legal or professional services environment.

Perform highly specialized administrative work for the practice group while demonstrating a strong technical proficiency and an understanding of firm procedures.
Develop and maintain a deep understanding of department objectives, key activities and requirements in order to anticipate and proactively address the needs of the team.
Code and enter timekeeper’s time and costs in the firm’s time and billing system.
Serve as a liaison between the billing team and assigned timekeepers to ensure timely and accurate billing to clients, including for those clients that may require specific instructions and revisions.
Serve as a knowledge resource in specific practice group requirements and firm policies and procedures. Collaboratively share this knowledge and work with others to improve processes and procedures.
Provide other administrative duties such as managing calendars, travel, expense reports, check requisitions and opening and closing completed files.
Collaborate with resources inside and outside the firm as appropriate to complete projects or tasks.
Manage information electronically using the firm’s database file management system and a records management system.
Maintain confidentiality when handling matters for clients and other personal attorney information.
Identify and respond to internal and external client inquiries in a timely manner and seek feedback/follow-up as appropriate.