Level One Consultant – Careplus Resident Expert

Level One Consultant – Careplus Resident Expert

Requirements

• Very proficient with Microsoft Excel, gathering data from different sources and merging information into a single output.
• Strong management, presentation, planning and organizational skills.
• Excellent interpersonal communication skills, both written and verbal.
• A self-starter who is able to work independently.
• Ability to handle multiple projects at one time.
• Ability to present to various levels in an organization from newly hired technicians to department chiefs.
• Active Nationally Certified Pharmacy Technician Certificate: PTCB or via NHA CPhT / ExCPT.
• Active State Pharmacy Technician License/Registration with the State Board of Pharmacy, for North Carolina (NC).
• Associate degree or Professional Certification
• 2 years of experience within a hospital (healthcare) or hospital materials management environment (i.e., buyer/purchaser, inventory control, etc.).
• Working knowledge / experience & trouble shooting with Pharmacy Automation Equipment.(Cabinets)

Responsibilities

• Proactive management and administration of the Omnicell system for a customer.
• Manage the generation of reports following best practices and analyze or disseminate report information to appropriate resources.
• Provide optimization services and analysis for customer.
• Identify opportunities for inventory improvement.
• Retrieve and analyze data from Omnicell and various customer systems to create custom views.
• Conduct and manage the in-service training process of Omnicell products that includes analysis of training needs, creation of effective presentations and evaluation of re-training needs for customer’s end users.
• Continually evaluate/monitor customer’s satisfaction with systems.
• Onsite triage and troubleshooting of Omnicell products that may include minor repair.
• Coordinate any necessary enhancement/up-grades/BETA activities.
• Identify problems and coordinate tasks necessary to solve them. (This may include interdepartmental task coordination).
• Attend required training/meetings as needed for Omnicell or for customer.
• Maintain a positive working relationship with the customer.

Preferred Qualifications

• Bachelor’s degree.
• In-depth knowledge of Omnicell products.
• Knowledge of acute-care distribution of medications and/or supplies.
• Proficiency with Microsoft Office Suites (Word, Excel, etc.).
• Proficiency with Smartsheets.