Licensed Client Service Administrator

Licensed Client Service Administrator

Requirements

• Securities or insurance industry experience preferred
• Must be securities registered (series 7/63/65 or 7/66)
• Must be insurance licensed/appointed
• Must be securities registered and insurance licensed/appointed in all states in which they are performing activities requiring licensing and registration
• Must be willing to complete the appropriate Long Term Care training required in the states in which support work would be conducted
• If work on variable insurance or annuities is conducted, must be appropriately licensed/appointed and registered for variable products
• Strong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint) or ability to learn
• Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
• Ability to maintain integrity of sensitive/confidential information
• Basic understanding of our products, services, and Thrivent Financial

Responsibilities

• Prepare correspondence, reports, and coordinate special projects
• Oversee projects, administration of various programs, and processing functions as needed
• Drive client facing activity in the practice by scheduling meetings with clients
• Update Salesforce with client contact and preference information
• Assist Lead Advisors with preparation and follow up for client meetings
• Ensure all follow-up tasks, meeting notes, and next steps are properly documented and actioned on
• Research products, product pricing and contacting carriers for information
• Answer basic questions for clients
• Fill out necessary forms for opening or maintaining accounts and complete applications to the point of signature for advisors to finalize and approve
• Set up and retrieve reports in the portfolio management system
• Provides fund values and answers other securities (including, if appropriately licensed, variable insurance and annuities) product-related questions and/or questions related to investment advisory services
• Collaborate with financial associates to assist customer/member to purchase, sell, hold or exchange securities products
• Verbal or written communications with prospective or existing customers regarding financial matters
• Conducting substantive research or information gathering that will be used with making securities product recommendations or providing investment advice (e.g. conducting due diligence, etc.)
• Obtaining customer financial and/or suitability information
• Accepting and/or entering securities trade orders from customers, including unsolicited trade orders
• Support questions and transactions with variable insurance and annuities products, if appropriately licensed
• Additional responsibilities may be assigned in accordance with licensure and business needs

Preferred Qualifications

• Securities or insurance industry experience preferred