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Licensed Infertility Maternity Nurse Care Manager – CCM
| Company | Included Health |
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| Location | California, USA |
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| Salary | $73700 – $103180 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level, Senior |
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Requirements
- Bachelor of Science in Nursing (BSN)
- Must reside in a compact NLC state
- Active Compact RN license in good standing with the nursing board of their state
- Active California Nursing License required
- Willingness to become licensed in multiple states
- Must have current CCM Certification or eligibility to sit exam in August 2025
- 3 years of experience in nursing
- 2+ years experience working in care, case and disease management
- 2+ years experience working in labor and delivery
- 2+ years experience working in infertility
- Be comfortable discussing different medical conditions
- Strong empathy and commitment to patient-centered care
- Meet volume goals while maintaining quality standards
- Flexibility and comfort in an evolving environment
- Strictly follow security and HIPAA regulations to protect our patients’ medical information
- Be pleasant, responsive, and willing to work with and learn from our team
- Strong competence and ability to use multiple computer/medical record systems
- Collaborate well across diverse teams with clinical and non-clinical members to deliver a seamless, top-quality care experience to patients
- Understand cultural and socioeconomic issues affecting members and to coordinate all available resources to serve members
- Translate medical information into clear, accessible, and patient-friendly language
- Strict adherence to security and HIPAA regulations.
Responsibilities
- Deliver coordinated, patient-centered virtual Care Management by telephone or messaging that improves members’ health outcomes
- Create impactful care plans together with members and our diverse care team, and help members achieve their desired goals
- Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general
- Partner with the members’ local providers to ensure coordinated care
- Provide compassionate, longitudinal follow-up care, building supportive relationships.
Preferred Qualifications
- Spanish speaking desirable
- Experience with technology and an understanding of digital tools and EMR platforms.
