Licensed Newborn/Pediatric Nurse Care Manager

Bachelor of Science in Nursing (BSN)
Must reside in a compact NLC state
Active Compact RN license in good standing with the nursing board of their state
Active California Nursing License
Willingness to become licensed in multiple states
Current CCM Certification or eligibility for CCM in August
5+ years Nursing experience
2+ years experience working in Newborn/Pediatric setting
Be able and willing to work until shift schedule: Monday- Friday, 9am- 6pm PST
Be comfortable discussing several medical conditions
Strictly follow security and HIPAA regulations
Strong competence and ability to use multiple computer/medical record systems

Deliver coordinated, patient-centered virtual Care Management by telephone and video that improves members’ health outcomes
Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals
Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general
Partner with the members’ local providers to ensure coordinated care
Provide compassionate, longitudinal follow-up care, building supportive relationships
Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family
Coordinate necessary resources that holistically address members’ problems, whether clinical or social

Empathetic – We work with patients and their families who are going through challenging times
Be pleasant, responsive, and willing to work with and learn from our team
Collaborate well across diverse teams with clinical and non-clinical members to deliver a seamless, top-quality care experience to patients
Support members with cultural and socioeconomic issues affecting them by coordinating all available resources