Linux System Administrator

Foundational knowledge of AWS or Azure cloud services and the cloud ecosystem.
Familiarity with Hyper Converged Infrastructure (HCI) concepts and solutions such as Dell VXRail.
Experience with Tier 2 system administration of server operating systems such as Linux (CentOS, RHEL, or Ubuntu) and Microsoft Server (2012 R2/2016).
Familiarity with supporting virtual desktops running Linux, Microsoft Windows, and/or MacOS.
Experience with Scripting/Automation through Linux Shell scripts, PowerShell, PowerCLI, or other scripting languages.
Experience troubleshooting issues in a growing environment.
Experience with log reviews, incident analysis, and identification of issue trends.
Experience with server patch management methodologies.
Time management skills with the ability to work within an IT Service Management/ticketing system (ServiceNow) independently.
Ability to triage and properly classify incidents and prioritize work efforts accordingly.
Strong oral and written communications skills.
Track record of working effectively within a team, and support to peers toward improved processes and results.
Candidate must, at a minimum, meet DoDM 8140.03 (previously DoD 8570) – IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher)

Experience with interacting with customers to handle service inquiries and problems.
Provide technical support, administration, and monitoring of Linux, Microsoft, and Mac systems within a VMware virtual environment.
Provide support for the implementation, troubleshooting and maintenance of IT systems. Rapidly distinguish isolated user problems from enterprise-wide application/system problems.
Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
Develop solutions to complex technical issues.
Provide follow-up reports (technical findings, feedback, resolution steps taken) for Root Cause analysis, engineering technical assessment and process improvement initiatives.
Support customer requirements in a 24/7/365 environment and be able to provide on-call support during outages occurring after hours.
Update operations and monitoring documentation for 24/7/365 Operations Watch personnel.

Certification relating to VMware (VCA/VCP), Microsoft Server Administration (MCSA), Linux Administration (Linux+), or Mac Administration (ACSP) a plus.
Experience with Ansible, Satellite, Puppet, Chef, a plus.