Loan Servicing Technician – Indirect Auto
| Company | Associated Bank |
|---|---|
| Location | Plover, WI, USA |
| Salary | $17 – $25.09 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High School or equivalent combination of education and experience Required
- Less than 2 years General office, banking, and/or related experience. Required
- 2-4 years Banking Operations / Servicing Preferred
Responsibilities
- Preparing, editing, distributing, researching, reviewing, monitoring, reconciling, and remitting documents specific to Loan Servicing tasks.
- Provide customers, servicing personnel, and third parties timely support when handling verbal and written responses to inquiries via telephone, referral and/or letter by reviewing accounts and loan file documents.
- Maintain a high level of customer service by adhering to our Brand standard (clear, capable, responsive, attitude) and providing accurate information in this manner.
- Adhere to policies and procedures to ensure compliance with Bank, audit, regulatory and Investor guidelines.
- Provide customer feedback and trends in problems or situations involving various product activities.
Preferred Qualifications
- 2-4 years Banking Operations / Servicing Preferred