Posted in

Lodge Event Coordinator

Lodge Event Coordinator

CompanyClayton
LocationMaryville, TN, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelJunior, Mid Level

Requirements

  • Bachelor’s in hospitality or related field preferred.
  • 2 years of event planning/coordinating experience; 2-3 years preferred.
  • Understand the importance of being thorough, detail-oriented and committed to providing world class customer service.
  • Cooperative attitude and willingness to collaborate with other teams.
  • Positive, customer-focused attitude and ability to handle challenges and stay calm under pressure.
  • Self-starter with ability to prioritize and manage multiple projects on different timelines.
  • Ability to work with minimal direction.
  • Excellent follow-through skills, with superb attention to details and organization skills.
  • Excellent written and verbal communication skills.
  • Strong prioritization skills and a track record of consistently going above and beyond with out-of-the-box thinking.

Responsibilities

  • Assist with Lodge bookings, changes, and cancellations.
  • Host pre-conference meetings with event facilitators to ensure all requests for meeting rooms are met.
  • Work through details with event hosts including room layouts, tech requests, décor, transportation, entertainment, etc.
  • Assist in tracking Lodge usage.
  • Create event schedule for the following week and review weekly with the team.
  • Participate in FOH team meetings to confirm all timelines between external vendors and facilitators align.
  • Continue to build custom experience spreadsheet.
  • Evolve specific business unit preference sheets.
  • Utilize Opera Management system to record event reservations and meeting details.
  • Responsible for keeping the Lodge team up to date with any event changes.
  • Conduct post-conference meetings with the Lodge team to search for areas of opportunity.
  • Responsible for communication updates to Lodge liaisons.
  • Other duties and special projects as assigned.
  • Occasional weekends may be required.

Preferred Qualifications

  • Bachelor’s in hospitality or related field preferred.
  • 2-3 years preferred.