Lodge Event Coordinator
Company | Clayton |
---|---|
Location | Maryville, TN, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Junior, Mid Level |
Requirements
- Bachelor’s in hospitality or related field preferred.
- 2 years of event planning/coordinating experience; 2-3 years preferred.
- Understand the importance of being thorough, detail-oriented and committed to providing world class customer service.
- Cooperative attitude and willingness to collaborate with other teams.
- Positive, customer-focused attitude and ability to handle challenges and stay calm under pressure.
- Self-starter with ability to prioritize and manage multiple projects on different timelines.
- Ability to work with minimal direction.
- Excellent follow-through skills, with superb attention to details and organization skills.
- Excellent written and verbal communication skills.
- Strong prioritization skills and a track record of consistently going above and beyond with out-of-the-box thinking.
Responsibilities
- Assist with Lodge bookings, changes, and cancellations.
- Host pre-conference meetings with event facilitators to ensure all requests for meeting rooms are met.
- Work through details with event hosts including room layouts, tech requests, décor, transportation, entertainment, etc.
- Assist in tracking Lodge usage.
- Create event schedule for the following week and review weekly with the team.
- Participate in FOH team meetings to confirm all timelines between external vendors and facilitators align.
- Continue to build custom experience spreadsheet.
- Evolve specific business unit preference sheets.
- Utilize Opera Management system to record event reservations and meeting details.
- Responsible for keeping the Lodge team up to date with any event changes.
- Conduct post-conference meetings with the Lodge team to search for areas of opportunity.
- Responsible for communication updates to Lodge liaisons.
- Other duties and special projects as assigned.
- Occasional weekends may be required.
Preferred Qualifications
- Bachelor’s in hospitality or related field preferred.
- 2-3 years preferred.