Loss Prevention and Safety Lead

Loss Prevention and Safety Lead

Requirements

• Prior LP or educational experience in Loss Prevention preferred.
• Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.

Responsibilities

• Mitigate and reduce losses through the deterrence of external theft and the execution of key operational programs.
• Model customer engagement behaviors to detect and deter shoplifters and provide service to all customers.
• Support, promote and actively demonstrate company values related to athlete engagement.
• Detection, investigation, and documentation of Organized Retail Crime, and other violations of law and/or company policy.
• Proactively monitors controls and conducts local surveillance to identify possible dishonest activity, concerning behaviors typically attributed to shoplifting activity – internal and external.
• Routinely walks stockrooms and employee only areas to ensure store is in compliance with stockroom standards and identify any signs of internal theft.
• Completes detailed and accurate incident reports in LPMS for all recoveries, shoplifting events, and grab & go activity.
• Effectively network with retail and government resources to identify, investigate, and address organized retail crime activities inclusive to case resolution and prosecution.
• Requires 100% ability to walk sales floor, stockrooms and office areas during duration of shift.
• Ability to deescalate incidents involving confrontation by Athletes exhibiting concerning behavior.
• Completes weekly LP Lead Recaps.
• Trains all store associates and managers on Company Loss Prevention and Core Operational programs to ensure compliance.
• Conducts regular review of operational processes for compliance – Inventory movement, cash office procedures and Known Loss Reporting. Develops tactics for improvement, as necessary.
• Trains and validates process execution related to inventory movement functions to include TIME, claims, omni channel fulfillment and inventory adjustments.
• Analyze key metrics to identify operational deficiencies and financial risks, develops tactics to improve.
• In partnership LP Director-Specialty, assists with conducting store Loss Prevention assessments to ensure compliance with company processes and legal requirements.
• Ensures compliance with physical building security to include key control, monthly alarm tests, alarm call response and store alarm call list is maintained.
• Ensures the safety and security of associates, customers, and property per local regulations to include off site and external storage locations.
• Conducts MES sweeps, Fitting Room checks and safety certifications as the needs of the business dictate.
• Responsible for completing or assisting with all store and department specific safety certifications in a timely manner consistent with reporting expectations. i.e. monthly safety certification, rock wall and customer services department.
• Identify and correct any safety concerns with the rock wall and climbing equipment by maintaining Company loss prevention standards and controls.
• Ensures all necessary licenses and permits related to areas of responsibility are up to date and works with applicable departments to renew prior to expiration.
• May function as the store safety committee leader and completing all required documentation.
• Reviews safety trends and develops action plans regularly with the store leadership team.
• Participates in Shrink Coach meetings, new hire orientation and conduct frequent training sessions with store teammates.
• Assists the store Shrink Coach and is responsible for auditing the store Shrink Business Plan.
• Provide ad hoc support for the general needs of the business as necessary.

Preferred Qualifications

• Prior LP or educational experience in Loss Prevention preferred.