Loyalty Card Manager
| Company | MGM Resorts International |
|---|---|
| Location | Atlantic City, NJ, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- Bachelor’s Degree or equivalent experience in hospitality, management, or related field or equivalent experience
- 2+ Years of Prior Relevant Experience
- Ability to work varied shifts, including weekends and holidays
- Experience managing a team
- Passionate about providing exceptional guest service
Responsibilities
- Work with management to achieve department, property, and company goals by analyzing key performance indicators (KPIs)
- Review data to improve strategies that enhance the guest experience through new programs, services, products, and technology, keeping the business competitive
- Create programs to boost employee engagement and guest service, ensuring they align with company goals
- Foster a work environment focused on client service, teamwork, feedback, recognition, and employee satisfaction. Ensure strong hiring, training, and succession planning that reflect the company’s diversity values.
Preferred Qualifications
-
No preferred qualifications provided.