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LTSS Service Care Manager – Behavioral Health
| Company | Centene |
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| Location | Houston, TX, USA |
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| Salary | $26.5 – $47.59 |
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| Type | Full-Time |
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| Degrees | Master’s |
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| Experience Level | Mid Level |
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Requirements
- Must reside in Houston TX area
- LPC, LCSW, LMHA Required
- Requires a Master’s degree in Mental Health or Social Work or Graduate from an Accredited School of Nursing
- 2 – 4 years of related experience
- Licensed Behavioral Health Professional or RN based on state contract requirements e.g., LCSW, LMFT, LMHC, LPC and RN with BH experience required
Responsibilities
- Develops, assesses and coordinates holistic care management activities
- Evaluates the needs of the most complex and high risk members with mental/behavioral health needs
- Acts as liaison and member advocate between the member/family, physician, and facilities/agencies
- Supports members with primarily mental/behavioral health needs
- Performs frequent home and/or other site visits
- Provides and/or facilitates education to long-term care members and their families/caregivers
- Educates on and coordinates community resources
- Ensures appropriate referrals based on individual member needs
- Maintains accurate documentation and supports the integrity of care management activities
- Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery
- Performs other duties as assigned
- Complies with all policies and standards
Preferred Qualifications
No preferred qualifications provided.
