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Main Line Advisor
| Company | Lithia Motors |
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| Location | Redding, CA, USA |
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| Salary | $80000 – $120000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- High school diploma or equivalent.
- Proven experience in customer service or sales, preferably in the automotive industry.
- Strong communication and interpersonal skills.
- Ability to build rapport with customers and provide exceptional service.
- Detail-oriented with strong organizational skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Proficiency with computer systems and software used in automotive service management.
Responsibilities
- Greet customers promptly and courteously upon their arrival.
- Listen to customer concerns and questions, providing accurate information and advice.
- Recommend appropriate services and repairs based on customer needs and vehicle condition.
- Provide detailed explanations of services and repairs to customers.
- Upsell additional services and products to enhance customer satisfaction and vehicle performance.
- Maintain customer records and follow up on service requests.
- Collaborate with technicians and the service department to ensure timely and accurate service delivery.
- Ensure high levels of customer satisfaction and retention through exceptional service.
Preferred Qualifications
No preferred qualifications provided.
