Manager – Account Management
| Company | DoorDash |
|---|---|
| Location | Toronto, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- 5+ years of experience in consulting / strategy / business development / sales / operations / technology / analytics or related experience
- 3+ years of experience coaching or developing Individual Contributors and a Sales Team to achieve personal and shared goals
- Experience in a client-facing or account management role
- Proven success in connecting regional team members across a larger mission and organization
- Experience from either the restaurant industry, small and medium business sales, or high-growth, early tech startup environments
Responsibilities
- Manage a team of account managers at different levels that grow merchants relationships with our key local accounts across the region
- Work across our Merchant Operations, Product, Engineering, Marketing, Analytics, and Sales teams to improve the merchant experience and achieve market revenue goals
- Work with our Merchant Operations team to accomplish a ‘winning with the merchant’ operations strategy
- Produce new investment opportunities by being the local liaison for new products to roll out in your region
- Build models to evaluate the economic and strategic costs and benefits of merchant acquisition, engagement, and retention programs and experiments
- Forecast and evaluate OKR achievement for our book of business
- Use data and customer feedback to guide decisions on everything from commissary kitchens, to in-store marketing, to launching new products
Preferred Qualifications
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No preferred qualifications provided.