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Manager – Account Management
| Company | TravelPerk |
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| Location | Chicago, IL, USA |
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| Salary | $106000 – $125000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- 5+ years of experience in Account Management, ideally within the travel or SaaS industry
- 2+ years of management experience
- Proven track record of exceeding sales targets and driving team success
- Strong coaching and mentoring skills with a passion for developing talent
- Excellent communication and stakeholder management skills
- Data-driven mindset with the ability to analyze trends and inform strategic decisions
- Highly organized with the ability to balance multiple priorities effectively
- Hands-on experience in creating and delivering training materials
Responsibilities
- Act as the leader of the Account Management team, ensuring their success in achieving targets.
- Conduct weekly 1:1s to track individual progress and provide personalized coaching.
- Set up monthly development objectives to foster professional growth.
- Develop and implement training programs to upskill the team and enhance performance.
- Provide continuous mentorship and feedback, creating a high-performance culture.
- Identify team training needs and onboard new sales professionals.
- Cultivate deep and meaningful relationships with key clients.
- Advocate for the TravelPerk value proposition, ensuring strong adoption and customer satisfaction.
- Act as a trusted advisor to clients, identifying opportunities for improvement and offering tailored solutions.
- Drive customer adoption, retention, renewals, and account expansion through proactive engagement.
- Identify strategic account growth opportunities using data-driven insights.
- Collaborate with cross-functional teams to align sales strategies with market trends.
- Find creative solutions to optimize revenue generation across the team.
- Track team performance against KPIs and take necessary actions for improvement.
- Analyze sales data to identify market trends, challenges, and areas of opportunity.
- Stay updated on industry trends and emerging travel technologies to maintain a competitive edge.
- Contribute to the continuous improvement of internal processes and account management strategies.
Preferred Qualifications
No preferred qualifications provided.
