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Manager – Accounts Receivable
| Company | Ooma |
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| Location | Boca Raton, FL, USA |
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| Salary | $116000 – $140000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior, Expert or higher |
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Requirements
- 8+ years of experience in billing operations, collections, or related roles, with at least 2+ years in a managerial capacity
- Must have experience in basic accounting, account reconciliations and related month-end close responsibilities
- Proven experience in developing and implementing billing and collection policies and procedures
- Solid experience with NetSuite and Excel
- Strong analytical and problem-solving skills
- Excellent leadership and team management abilities
- Exceptional organizational and communication skills
- Experience in scaling billing operations for high-growth environments
- Familiarity with industry best practices in billing and collections
- Knowledge of compliance regulations related to invoicing and collections
- Bachelor’s degree in finance, accounting, business administration, or a related field
Responsibilities
- Manage the end-to-end billing process, including invoicing, credit, collections, cash applications and perform collections for major customers, and design, build, and launch new processes and systems
- Develop and coach our Collections team members, including both internal and outsourced resources, and hire future team members
- Design, implement, and enforce robust billing and collection procedures and policies to ensure consistency, accuracy, and compliance for all business lines
- Continuously evaluate and streamline processes to maximize efficiency and scalability
- Supervise the application of incoming payments, ensuring proper allocation to customer accounts or outstanding invoices
- Maintain accurate records and resolve discrepancies promptly
- Lead and mentor a team of billing and collections specialists, fostering a culture of excellence and accountability
- Collaborate with cross-functional teams, including finance, sales, and customer service, to resolve billing-related issues and improve workflows
- Create and monitor key performance metrics and provide regular reports on billing, collections, and payment application activities to management
- Ensure compliance with relevant laws, regulations, and company policies
Preferred Qualifications
No preferred qualifications provided.
