Manager – Business Analytics – Medicare Advantage
| Company | CVS Health |
|---|---|
| Location | Kansas, USA, Pennsylvania, USA, Texas, USA, Jackson Township, NJ, USA, Florida, USA, Waterbury, CT, USA, Arizona, USA, Virginia, USA, Rhode Island, USA, Utah, USA, Kentucky, USA, Massachusetts, USA, North Carolina, USA, Oklahoma, USA, Ohio, USA, Louisiana, USA, Illinois, USA, Alabama, USA |
| Salary | $60300 – $132600 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- 4+ year of experience as a Data Analyst or in a similar role.
- Knowledge of statistical analysis techniques and tools
- Proficient using QuickBase; building, editing, and repairing existing databases.
- Excellent communication and presentation skills.
- Well-versed in data analysis and data transformation.
- Excellent problem-solving skills and critical thinking ability.
- Strong collaboration and communication skills (written/oral) with the ability to communicate analyses, technical ideas, and results to non-technical clients.
- Ability to work in a fast-paced environment across multiple teams.
- Excellent knowledge using Excel, Access, Visio, Word and/or PowerPoint.
- Willingness to understand business needs and to create strategies around them.
- Experience in working in a data warehouse environment as well as the ability to work with large data sets from multiple data sources.
- Ability to articulate business needs with IT partners and vice versa.
- Ability to prioritize work and perform independently
- Proven track record leading or managing large projects
- 6+ years of experience with Medicare Advantage products
Responsibilities
- Evaluates new applications and identifies systems requirements.
- Works with our CRM vendor, MHK, to ensure enhancements are made timely and accurately.
- Participates in audit data universe gathering and analyzing.
- Evaluates evolving business requirements and recommends appropriate systems alternatives and/or enhancements to current systems.
- Prepares communications and makes presentations on system enhancements and/or alternatives.
- Conducts quantitative and qualitative analyses to assess business performance and identify opportunities for improvement.
- Conducts MHK testing during each code enhancement rollout.
- Build and maintain business quickbase tools.
- Compiles clear and comprehensive documentation, such as business requirement documents and use cases.
- Collects and analyzes business data to identify trends, patterns, and insights.
- Develops basic process maps, flowcharts, and diagrams to document as-is and to-be processes.
- Conducts feasibility studies and cost-benefit analyses for proposed solutions and assesses potential solutions, technologies, or systems to address business needs.
- Assists in conducting impact assessments and addressing user concerns during implementation.
- Conducts meetings, workshops, and presentations to gather feedback and validate requirements.
- Actively contributes to team meetings, brainstorming sessions, and collaborative projects, including sharing ideas, providing feedback, and contributing to the overall goals and objectives of the team.
- Contributes to the development and maintenance of standardized templates, guidelines, and methodologies.
- Seeks opportunities to enhance their skills and knowledge through training and certifications.
Preferred Qualifications
- 6+ year of experience as a Data Analyst or in a similar role.
- Proficiency using SAS/SQL/Python/R for data retrieval, manipulation, and transformation.
- Experience building, maintaining, and editing Tableau and Microsoft BI dashboards/reporting.
- 8+ years of experience with Medicare Advantage products
- Advanced Excel modeling skills with experience owning complex models end-to-end
- Advanced degree in Business, Finance, Accounting, or Healthcare
- 5+ years of experience with product management.