Manager – Business Intelligence

Manager – Business Intelligence

Requirements

• Bachelor’s degree in computer science, Information Technology, Data Science, or a related field.
• 10+ years of experience in IT, with at least 4 years in data and analytics roles in large/complex environments.
• 2+ years of experience in managing data and analytics teams
• 2+ years of experience working with Azure concepts and implementations.
• Experience with data modeling, ETL processes, and data pipeline development.
• Familiarity with data governance, security, and compliance best practices.
• Experience with Power BI Embedded and customer-facing analytics projects.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Proficient in SQL, Python, or other relevant programming languages.
• Ability to communicate at all levels in the organization with required technical depth and breadth.
• Ability to work effectively with both technical and non-technical stakeholders.
• Deep understanding of emerging technologies and industry trends and possesses a continuous learning mindset.

Responsibilities

• Provide leadership and oversight for the Data and Analytics team, ensuring the successful delivery of customer analytics projects.
• Develop and implement data strategies that align with business objectives and drive innovation in customer analytics.
• Collaborate with senior leadership to identify and prioritize business opportunities that can be enhanced through effective customer-facing data and analytics solutions.
• Act as a delivery manager for a project focused on embedding Power BI reports into e-commerce platforms to enhance customer experience.
• Oversee the design, development, and implementation of solutions using Azure ADLS, Azure Synapse, MS Fabric, MS Power BI Embedded, Azure Kubernetes, and CI/CD processes.
• Ensure customer-facing analytics projects are delivered on time, within scope, and within budget, while meeting quality standards.
• Engage with business stakeholders to gather requirements, provide updates, and ensure alignment with business goals.
• Communicate complex technical concepts related to customer analytics to non-technical stakeholders clearly and concisely.
• Act as a key advisor to IT leadership, providing insights and recommendations on emerging technologies and trends in customer analytics.
• Develop and mentor high-impact technical leadership teams through onboarding, open communication, training, and development opportunities, and performance management processes.
• Build and maintain employee morale and motivation, ensuring a high-performing team of technical professionals focused on customer analytics.
• Manage the hiring, training, and development of staff, provide performance reviews, recommend pay increases, and ensure consistent application of organizational policies.
• Bolster the governance processes and ensure that end-to-end projectized customer-facing data solutions comply with architectural principles & standards, company policies, industry regulations, and best practices.
• Lead the technology selection and system integration for customer-facing data solutions, ensuring that they align with the overall enterprise architecture.
• Stay up to date with industry trends and emerging technologies, evaluating their potential impact on data and analytics strategies.
• Promote a culture of innovation, encouraging the exploration of innovative technologies and approaches in customer analytics.
• Continuously seek opportunities to improve efficiency, reduce costs, and increase the effectiveness of data solutions.

Preferred Qualifications

• Relevant certifications in Azure cloud architecture, data analytics, or MS Fabric are a plus.