Skip to contentManager Customer Service
Company | Graybar |
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Location | Milwaukee, WI, USA |
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Salary | $83000 – $83000 |
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Type | Full-Time |
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Degrees | Associate’s |
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Experience Level | Mid Level, Senior |
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Requirements
- SAP and Microsoft Office experience
- Supervisory and leadership skills; ability to motivate and support a team
- Problem solving and conflict resolution skills
- 3+ years experience required
- 2 year degree preferred
Responsibilities
- Assist the Branch Manager in managing resources within the branch
- Supervise and mentor customer service, administrative, warehouse, and transportation functions
- Staff all service and administrative functions and monitor performance of related employees
- Implement customer-facing service solutions and e-commerce solutions
- Set branch schedules, establish procedures, and resolve service failures
- Collaborate with Branch Manager in managing profitability, expenses, and assets
Preferred Qualifications