Manager – Global Restaurant Operations

Minimum 2-3 years business experience with progressive responsibilities owning initiatives and driving strategy at the Manager band
Knowledge and experience testing and deploying restaurant and customer facing solutions within market
Held previous roles in market field operations
Ability to travel domestically and internationally based on project needs
Thinks at a Global, enterprise level and has ability to understand and represent multi-layered global and market audiences
Comfortable with ambiguity and skilled in defining/bringing structure to solve business problems
Must have strong influencing skills and be able to work across lines of senior management, other business functions, agency/vendor partners, market partners and other staff as appropriate to build an engaging stakeholder network
Has high level of organizational skills to manage project timelines, lead a business-critical project teams and deliver on own project deliverables

Lead and support projects focused on elevating the customer and restaurant experience, with primary responsibilities including definition of new operations standards and procedures through concept ideation, development and test phases
Innovate and problem solve to deliver best in class restaurant and customer facing solutions
Lead market zero testing efforts and test evolution of global initiatives and solutions, work collaboratively across functions to drive projects forward ensuring goals are met
Partner with Mission teams and initiative leads to develop clear operating standards, procedures, tools and resources
Manage/support Speedee Labs and in-restaurant testing, ensuring tests are designed for insights and ability to inform strategic decisions (menu, operations, digital, technology and restaurant design)
Provide proactive updates on initiative progress, keeping projects on track and budget
Build trust and transparency to maximize shared learnings

No preferred qualifications provided.