Manager – Global Travel & Meetings

Manager – Global Travel & Meetings

Requirements

• 5+ years in corporate travel management, including at least 3 years of experience supporting internal events, meetings, or similar cross-functional logistical efforts.
• Demonstrated experience owning and evolving a corporate travel policy.
• Comfortable navigating the intersection of travel logistics and event coordination.
• Skilled at balancing policy compliance with traveler experience.
• Highly organized, detail-oriented, and excellent at managing multiple priorities across time zones.
• Strong communicator with the ability to work across departments and stakeholder levels.
• Experience with global travel platforms (e.g., SAP Concur, Navan, Egencia, etc.) and corporate travel reporting.
• Familiarity with internal workplace tools like Google Workspace, Slack, Confluence, and Coda.
• Experience working at a scaling tech company or in a hybrid/global work environment.
• Background in hospitality, event logistics, or facilities/real estate teams.
• Understanding of duty-of-care best practices and global travel risk management.
• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.

Responsibilities

• Own and maintain the company’s global travel policy, ensuring it evolves alongside business needs, workforce behavior, and travel trends.
• Lead policy education, compliance tracking, and internal communication around travel protocols.
• Manage relationships with travel platforms (e.g., travel management companies, booking tools, airlines, hotels).
• Monitor travel trends and spending; optimize for cost-effectiveness and traveler satisfaction.
• Partner with the Physical Security team to evolve and maintain travel security standards and duty-of-care protocols, including risk mitigation strategies for high-risk regions or sensitive travel scenarios.
• Serve as a resource and escalation point for employees navigating travel logistics.
• Collaborate cross-functionally to support internal meeting and event needs—including team offsites, leadership meetings, and company events—where travel and hotel accommodations are required.
• Coordinate group travel and room blocks with event planning teams, ensuring alignment on timing, budget, and traveler experience.
• Partner with local office leads and executive assistants to manage space bookings, arrivals, and travel-related contingencies during key meetings.
• Analyze and report on travel spend, usage patterns, and vendor performance, delivering insights to help the business make data-driven decisions.
• Identify and implement continuous improvements to our travel processes, policies, and tools.
• Maintain travel documentation, training materials, and communications in partnership with the Workplace Experience team.

Preferred Qualifications

• Experience working at a scaling tech company or in a hybrid/global work environment.
• Background in hospitality, event logistics, or facilities/real estate teams.