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Manager – HR Business Partners
Company | BigCommerce |
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Location | Austin, TX, USA |
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Salary | $110168 – $204945 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior, Expert or higher |
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Requirements
- 8+ years experience in Human Resources, preferably as HR Business Partner within the high-tech space, with at least 2 years of people management experience
- A well-rounded HR skill-set: knowledge of fundamental HR practices across ER, staffing, management practices, organizational effectiveness, compensation, and talent management
- Capability to apply discretion and sound judgment in managing complex processes, decisions and handling sensitive information
- Exceptional communication, coaching, facilitation, and conflict resolution skills
- Strong influencing skills leveraging business acumen, expertise and data
- Ability to leverage data for storytelling and strategic decision-making; experience with Workday HCM is a plus
- Strong working knowledge of employment laws and regulations and the ability to appropriately spot employment risk issues. Experience in California law a plus
- Ability to work within compressed timeframes and embrace the sense of urgency, innovation and resourcefulness required in a fast-paced company
- Comfortable working hands-on to get things done and quickly shifting to complex strategy discussions
- Can accomplish results and desired outcomes through formal and informal corporate structures
- A can do approach recognizing the need for flexibility
- A healthy sense of humor is always welcome
Responsibilities
- Manage the GTM (Go to Market) HR Generalist team
- Ensure all people policies, programs and processes are consistently carried-out by the team in adherence to global standards
- Ensure recommendations by the team are legally compliant and establish a positive employer-employee relationship consistent with company practices, policies and procedures
- Oversee HR Generalists work and serve as initial escalation point on employee relations
- Contribute to development and execution of team’s strategic goals
- Evaluate, recommend and participate and at times take lead in ongoing development of People programs and processes
- Foster a spirit of teamwork and collaboration amongst the HR Business Partner team that allows for healthy debate, creative thinking, and team cohesion
- Proactively align talent priorities with evolving business strategies and workforce needs
- Collaborate with GTM leadership to assess, design, and implement talent strategies that drive workforce planning, compensation, succession planning, and performance management
- Lead key GTM talent processes, including performance management, talent assessments, calibration, goal setting, feedback, and compensation reviews
- Represent business needs and act a key collaborator on various global people focused initiatives
- Review and analyze business unit data to identify trends and recommend solutions to improve performance, retention, and employee experience
- Actively partner, coach & develop leadership team members, managers, and individuals. Provide management coaching to build leadership capabilities to address and resolve employee issues, ensuring a balance in representing all parties’ interests
- Monitor the “pulse” of employees and develop and execute on initiatives to ensure a high level of employee engagement & a positive employee experience
- Serve as the primary HR contact for GTM employees, providing guidance on policies, procedures, systems, benefits, compensation, and talent programs
- Apply in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Conduct effective, thorough, and objective investigations when needed
- Ensure all people operational and administrative activities for the GTM team are carried-out in adherence to global standards
- Manage & lead internal communications to GTM team to ensure understanding of People programs
- Assist with onboarding new staff and acquainting them with the company practices, culture and business
- Partner with our recruiting team to ensure talent needs are met, high performing teams are sustained and to provide a positive and seamless candidate experience
- Maintain positive relationships with managers and employees to promote our culture of open communication
Preferred Qualifications
No preferred qualifications provided.