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Manager – Infrastructure Operations

Manager – Infrastructure Operations

CompanyKAYAK
LocationConcord, MA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • A minimum of 5 years of experience in operations management within technology or a related field, with a proven track record of managing successful operational projects.
  • Experience with direct oversight of Data Center management and operations.
  • Proficiency with relevant tools and technologies used in operational management, such as network management systems, data analytics, and security protocols.
  • Strong leadership and team management abilities, capable of mentoring and guiding team members.
  • Excellent interpersonal and communication skills and ability to collaborate across diverse teams and collaborators.
  • Strong analytical skills with the ability to solve complex operational issues and drive effective solutions.

Responsibilities

  • Oversee and ensure efficient day-to-day operations for KAYAK’s services. This includes managing infrastructure, deployment, monitoring security issues and accessibility.
  • Data Center management including, but not limited to, project management of larger, more long-term and daily projects, maintaining the center and vendor relationships, and purchasing of hardware and software.
  • Manage and mentor a team of operations engineers, fostering an innovative and collaborative working environment.
  • Identify areas for operational improvement, implement standard processes, and streamline operational workflows to enhance productivity and efficiency.
  • Lead critical operations projects from conception through to execution, including process optimization initiatives and adherence to project timelines.
  • Work closely with cross-functional departments such as IT, Engineering, and Security to ensure efficient operations and integration.
  • Serve as the primary point of contact for operational queries and issues, ensuring timely resolution and maintaining high standards of service.
  • Oversee the budgeting for operations-related activities, ensuring resource allocation is effective and within budget.

Preferred Qualifications

    No preferred qualifications provided.