Manager – International Student Admissions & Enrollment

Manager – International Student Admissions & Enrollment

Requirements

• Two years related work experience including one year supervisory experience.
• Completion of the ACC Supervisor Certificate Series Program will satisfy the supervisory experience required for this position.
• Bachelor’s degree.
• Certification as Primary Designated School Official (PDSO) for Student Exchange Visitor Information System (SEVIS) through the Department of Homeland Security.

Responsibilities

• Supervises, trains, coaches, directs, coordinates, and disciplines personnel while adhering to organizational human resource policies and procedures as well as related employment laws.
• Responsible for the management and operation of the International Students’ offices; ensures compliance in relevant areas of federal regulation, administration of regulatory services, programs and activities for the college’s international student population.
• Develops and implements policies and procedures for international student enrollment and immigration status certification.
• Serves as Primary Designated School Official (PDSO) to the U.S. Department of Homeland Security (DHS) for the F-1 Student Visa Program and is the main point of contact for the Student and Exchange Visitor Program (SEVP).
• Provides analysis and interpretation of immigration regulations for foreign nationals.
• Monitors, interprets, and implements all Department of Homeland Security (DHS) regulations regarding the Student and Exchange Visitor Program (SEVP); oversees the compliance with the maintenance of the Student Exchange Visitor Information System (SEVIS).
• Manages the international student CRM processes, including outreach, application, and student communication workflows; maintenance of international student records and international student database; evaluates international credentials for admission purposes and assessment of foreign financial documents and language skills.
• Trains staff on regular and international admission policies and procedures, immigration regulations, visa categories, credential evaluations, as well as residency requirements and Family Education Rights and Privacy Act (FERPA) regulations.
• Collects and analyzes international student enrollment data for reporting purposes used by the college and the DHS; oversees the international student data management technology systems; develops and manages data queries for reports, rosters, and placement of holds on records; manages data management system for outreach, recruitment and tracking of prospective students; oversees data imaging and records retention in accordance with all relevant regulations.
• Serves as liaison and mediator for international students with campus personnel, families, community members, institutions, agencies, and international governments on issues related to international students and their educational programs.
• Manages the delivery of programs and services to international students, including academic and immigration advising, immigration regulatory matters, financial concerns, employment, personal and cultural concerns, tax issues and health insurance.
• Plans and implements student programming activities such as new international student admissions procedures manual, new student orientation for international students, international student handbook, creation of international student listserv, and joint programming with other campus or community entities.

Preferred Qualifications

• Two years directly related work experience in an administrative role in a college or university international student admissions and enrollment program including one year supervisory experience.
• One year experience providing F-1 immigration advising to college or university students.