Manager – Mixed Methods UX Research

Manager – Mixed Methods UX Research

Requirements

• Master’s degree in Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, or a related field preferred.
• 5+ years of experience in UX Research with a strong focus on mixed methods research preferred.
• 3+ years of experience leading and managing a team of UX Researchers preferred.
• Expertise in a wide range of UX research methodologies, including qualitative and quantitative methods preferred.
• Strong analytical and problem-solving skills preferred.
• Excellent communication, presentation, and interpersonal skills preferred.
• Ability to work independently and as part of a cross-functional team preferred.
• Proficiency in data analysis tools and software (e.g., R, Python, SPSS, Qualtrics) preferred.
• Experience with web analytics platforms (Adobe Analytics preferred).
• Strong project management and organizational skills preferred.

Responsibilities

• Oversee the day-to-day operations of the UX Research team, including resource allocation and project prioritization.
• Mentor and guide team members in research methodologies and best practices, especially for quantitative and mixed-methods research.
• Foster a collaborative and supportive team environment that encourages innovation and creativity.
• Design and execute a wide range of research across quantitative and qualitative methodologies.
• Leverage web analytics data to triangulate usability issues and inform research hypotheses.
• Analyze and synthesize research findings to generate actionable insights and recommendations.
• Communicate research findings effectively to stakeholders across all levels of the organization using clear and concise presentations and reports.
• Champion the voice of the user throughout the product development lifecycle.
• Build strong relationships with product managers, designers, engineers, and other stakeholders.
• Influence product strategy and decision-making based on user research findings.

Preferred Qualifications

• Master’s degree in Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, or a related field preferred.
• 5+ years of experience in UX Research with a strong focus on mixed methods research preferred.
• 3+ years of experience leading and managing a team of UX Researchers preferred.
• Expertise in a wide range of UX research methodologies, including qualitative and quantitative methods preferred.
• Strong analytical and problem-solving skills preferred.
• Excellent communication, presentation, and interpersonal skills preferred.
• Ability to work independently and as part of a cross-functional team preferred.
• Proficiency in data analysis tools and software (e.g., R, Python, SPSS, Qualtrics) preferred.
• Experience with web analytics platforms (Adobe Analytics preferred).
• Strong project management and organizational skills preferred.