Manager – Partner Commissions
Company | Lightspeed Commerce |
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Location | Toronto, ON, Canada |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Senior |
Requirements
- Minimum of 5-7 years of experience in finance, sales operations, commissions, operations, or a related field
- Strong understanding of commission structures and sales incentive plans
- Experience working with CRM systems (e.g., Salesforce)
- High proficiency in Excel or similar data analysis tools
- Excellent communication and interpersonal skills, with the ability to collaborate across teams and interact effectively with external partners
- Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment
- Analytical mindset with the ability to translate data into actionable insights
Responsibilities
- Develop, implement, and manage partner commission structures, ensuring they align with business goals and incentivize desired outcomes
- Oversee the accurate and timely calculation of partner commissions, ensuring all payments are processed correctly and on schedule
- Maintain and track commission data, generating reports for internal teams and partners. Provide regular updates on commission performance and adjustments
- Investigate and resolve commission discrepancies or disputes, working with internal stakeholders to ensure fair outcomes
- Partner with Partnerships GTM, Finance, Legal, and Information Systems teams to ensure commission programs are executed effectively and compliant with policies and contracts
- Analyze commission program performance and identify opportunities for improvements. Recommend adjustments to optimize incentive structures and improve partner satisfaction and performance
- Utilize commission management tools and CRM systems to track partner sales performance and ensure accurate commission tracking
- Manage, coach and mentor a team of Partner Commissions Analysts
- Lead efforts to standardize partner contracts in collaboration with cross-functional stakeholders, ensuring alignment of terms and commission triggers
Preferred Qualifications
- Experience with partner programs and channel management
- Experience in SaaS or tech industries
- Knowledge of SQL and data analysis tools
- Experience with automation of commission processes and tools