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Manager – Partner Commissions

Manager – Partner Commissions

CompanyLightspeed Commerce
LocationToronto, ON, Canada
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • Minimum of 5-7 years of experience in finance, sales operations, commissions, operations, or a related field
  • Strong understanding of commission structures and sales incentive plans
  • Experience working with CRM systems (e.g., Salesforce)
  • High proficiency in Excel or similar data analysis tools
  • Excellent communication and interpersonal skills, with the ability to collaborate across teams and interact effectively with external partners
  • Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment
  • Analytical mindset with the ability to translate data into actionable insights

Responsibilities

  • Develop, implement, and manage partner commission structures, ensuring they align with business goals and incentivize desired outcomes
  • Oversee the accurate and timely calculation of partner commissions, ensuring all payments are processed correctly and on schedule
  • Maintain and track commission data, generating reports for internal teams and partners. Provide regular updates on commission performance and adjustments
  • Investigate and resolve commission discrepancies or disputes, working with internal stakeholders to ensure fair outcomes
  • Partner with Partnerships GTM, Finance, Legal, and Information Systems teams to ensure commission programs are executed effectively and compliant with policies and contracts
  • Analyze commission program performance and identify opportunities for improvements. Recommend adjustments to optimize incentive structures and improve partner satisfaction and performance
  • Utilize commission management tools and CRM systems to track partner sales performance and ensure accurate commission tracking
  • Manage, coach and mentor a team of Partner Commissions Analysts
  • Lead efforts to standardize partner contracts in collaboration with cross-functional stakeholders, ensuring alignment of terms and commission triggers

Preferred Qualifications

  • Experience with partner programs and channel management
  • Experience in SaaS or tech industries
  • Knowledge of SQL and data analysis tools
  • Experience with automation of commission processes and tools