Manager – Process Design & Simulation
| Company | McDonald’s |
|---|---|
| Location | Chicago, IL, USA |
| Salary | $112860 – $143900 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s, PhD |
| Experience Level | Senior |
Requirements
- Bachelor’s Degree in Operations Research, Industrial Engineering, Management Science or related field. Master’s or Ph.D. preferred
- Minimum 5 years business experience with dynamic responsibility in executing and leading process design and simulation/testing efforts
- Expertise with Simio Simulation Software preferred
- Prior consulting experience is highly preferred
- Knowledge of continuous process improvement processes, methods, and programs, such as Kaizen, Six Sigma, Lean, 5S and the appropriate application of each.
- Big Data Analytics skills a plus: Querying languages (SQL, Postgres), open source data/analytics languages (Python), expertise with data analytics platforms (Alteryx), strong skills with data visualization tools (Tableau)
- Advanced Microsoft Office Skills
- Periodic travel to company locations in the U.S. and internationally for consulting, training or data collection (less than 20% travel commitment)
Responsibilities
- Collaborate with cross-functional teams to gain insight and define the direction and methodologies to address business challenges
- Build, maintain and productionalize discrete event simulation models (Simio Simulation Software preferred) to support Global Operations, functional partners, and global markets.
- Serve as process design lead for cross functional innovation projects and global market-facing consulting engagements
- Utilize process mapping and principles of mathematics, science, and engineering to understand and quantify processes
- Identify opportunities to improve throughput, capacity, and customer experience and prevent waste and inefficiency
- Provide insights and tools to support Global Operations continuous improvement efforts
- Support the development of valid and reliable innovation lab tests and in-restaurant tests
- Build and maintain the global service/production process documentation (e.g., process flows, time and motion studies, engineered standards, etc)
- Champion data driven Operations decision making and support the development of process design and simulation skills with market partners
Preferred Qualifications
- Committed to deeply understanding the details of current restaurant operations
- Knowledgeable and skilled in System Design, Continuous Improvement, Project Management, Operations, Process Design, Modeling and Simulation, Insights & Analytics
- Skilled at understanding and analyzing complex processes
- Skilled at telling stories with quantitative data to audiences at all levels
- Equally comfortable leading external vendors to execute projects and rolling up his/her sleeves to manage data and performance analytics
- Self-starter who is confident working under tight timelines & competing demands