Manager – Quality Assurance & Nutrition

Manager – Quality Assurance & Nutrition

Requirements

• Bachelor’s degree in Food Science, Sciences or related field
• 3 to 5 years of progressive work experience in food quality, including manufacturing of food products, and/or large QSR restaurant chains.
• Knowledge of current manufacturing and further processing in the food industry or significant Quality Assurance production experience in related food processing required
• Solid understanding of nutritional facts and its components
• Strong analytical and processing skills with aptitude to interpret technical data to make supplier performance decisions
• Effective communication, organizational, and time management skills
• Excellent interpersonal skills and ability to interact with diverse audiences and stakeholders
• Ability to work independently and as a team player
• Advanced computer skills i.e. Excel, Word, Outlook, Access, Statistical Tools, Tableau
• Ability to travel (within a designated budget)

Responsibilities

• Manage and lead different categories of products in North America QA for PLK providing on-site support in Corporate office
• Under indirect supervision, responsible for development, maintenance and enforcement of product safety and quality control programs and procedures to monitor the quality of Suppliers for 3,000 restaurants
• Lead, identify and support improvement opportunities for product quality, safety and/or profitability; Monitor supplier quality performance through various test and product analysis reports, create ad hoc reports to characterize supplier and product performance and create culture of continuous improvement with supplier base
• Create and present timely and concise communication to senior management, which indicates supplier quality performance
• Manage third party vendor team which certifies facilities and endorses new products and/or new suppliers to ensure production of food products to brand standards
• Accountable of success of Commercialization of products and provides support and process consulting to Product Innovation Senior Management for new product launches during implementation and rollout of new products
• With North America QA Team, develop, author and maintain relevant food specifications; third party audits, internal audits and other Quality Assurance documents and programs that result in quality consistency and safe facility conditions
• Evaluate consumer and restaurant complaint information and analyze supply chain to determine incident cause and verify corrective actions/preventive measures
• Scrutinize supplier food safety program, lab results and sensory panel results to determine aptitude and competence in ensuring consistent product quality
• Act as Popeyes’s technical expert in commodity category by executing investigations and providing advice to the Crisis Management Team on supply issues and actions with safety implications and perceptions
• Monitor and assess Federal regulatory changes by agencies such as the CFIA, USDA, FSIS and FDA to ensure RBI legal compliance
• Review Nutritional information of new and existing products to ensure compliance to Popeyes’s nutritional guidelines and policies

Preferred Qualifications

• Certified Quality Engineer or Certified Quality Manager preferred
• Conversant in Statistical Process Control and Process Capability
• Knowledge of Product Safety principles including HACCP to monitor supplier food safety/good manufacturing practices
• Knowledge of laboratory testing procedures and processes to monitor supplier performance standards