Manager – Repair Field Operations

5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry preferred
High school diploma or equivalent required; bachelor’s degree preferred
Ability to work in a highly team-oriented and dynamic environment
Strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
Self-motivated and able to manage many simultaneous projects and responsibilities
Very comfortable in a technical environment utilizing Microsoft based computer software
Strong leadership skills and goal-orientated with strong time management and organizational skills

Lead the performance of field operations for all elevator repair and upgrades
Lead and direct the field operations for a large volume of non-contract repair and hydraulic elevator modernization
Manage sold open order projects and exceed open order margin objectives
Generate field leads and assist our service sales representatives in selling open order
Meet project deadlines and all financial performance targets including profit and working capital
Conduct field education training ensuring that we create and maintain a safe working environment
Perform field safety audits, jobsite inspections, and develop site safety/logistics plans
Coordinate all material deliveries and issuing purchase orders
Develop and maintain professional and productive relationships with co-workers, field employees, clients and others in contact with the job
Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies
Accurately analyze situations and assist in developing contingencies for estimates