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Manager – Revenue Operations

Manager – Revenue Operations

CompanyLightspeed Commerce
LocationToronto, ON, Canada
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s, Master’s
Experience LevelSenior, Expert or higher

Requirements

  • A bachelor’s degree in a relevant field, such as business, finance, technology, or operations; a master’s degree in business or a related discipline is a plus but not required.
  • Proven experience leading and developing high-performing teams (2+ years) in a hybrid or remote environment, fostering a collaborative and results-oriented culture.
  • Significant experience (6+ years) within a go-to-market (GTM) environment, with a track record of delivering on strategic GTM initiatives that drive revenue growth and operational efficiency.
  • Demonstrated ability to drive cross-functional outcomes, successfully collaborating with stakeholders in Information Systems, Data, Finance, GTM, and Marketing.
  • Strong experience leading budget and forecasting processes to align with company goals and expectations, ensuring financial accuracy and effective resource allocation.
  • Solid analytical and data-driven decision-making skills, with experience establishing and managing KPIs to measure and optimize performance across the customer journey.

Responsibilities

  • Lead weekly performance reviews, providing a comprehensive analysis of the pipeline and insights to leadership.
  • Conduct in-depth bi-weekly sessions focusing on New Business (AE) and Account Management (AM) performance.
  • Facilitate the Monthly Business Review (MBR) and Quarterly Business Review (QBR) sessions, partnering with GTM leaders to provide a strategic overview of performance.
  • Oversee the monthly analysis of quota attainment and coverage across the sales and customer teams.
  • Lead the quarterly reforecasting process, working closely with Finance and GTM leadership.

Preferred Qualifications

  • A master’s degree in business or a related discipline is a plus but not required.