Posted in

Manager – Risk Communications Consultant

Manager – Risk Communications Consultant

CompanyCapital One
LocationMcLean, VA, USA, Richmond, VA, USA
Salary$115200 – $144600
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • Ability to be a self-starter and problem solver who enjoys working in a fast-paced, highly collaborative environment
  • Excellent written and verbal communication skills
  • Experience with a variety of communication channels (gmail, Zoom, Slack, etc.)
  • Proven ability to manage multiple tasks and work effectively with multiple constituents, including peers, executive and management, and partners
  • Exemplary organizational skills, analytical talent and attention to detail
  • Ability to self-motivate, think creatively to integrate problem-solving and structured thinking
  • Draws from experience to apply sound judgment decisions and recommendations
  • Ability to pose insightful questions, listen to others and learn
  • Openness to regular and candid feedback

Responsibilities

  • Build a deep understanding of internal clients’ business and objectives, stakeholders, differentiators, potential risks and opportunities
  • Partner closely with clients and cross-functional partners to develop and implement a range of communications strategies and creative solutions
  • Build and maintain trusted relationships with cross-functional teams, clients, and leaders
  • Exhibit comfort navigating ambiguity and change; support change management efforts
  • Be a subject matter expert and consultant, providing sound communications guidance and recommendations to clients
  • Write and edit communications from a range of internal sources
  • Ensure that communications tell an articulate, consistent story, providing the right context and level of detail
  • Drive and/or collaborate with appropriate partners on marketing, communication activities, and events
  • Apply data-driven, analytical thinking to create effective communication strategies
  • Leverage internal channels to support communications and tactics
  • Exhibit excellent judgment; understand, identify and effectively navigate potential risks and sensitivities
  • Be a self-starter who enjoys working in a fast-paced, highly collaborative environment
  • Be an outstanding communicator and presenter, both written and verbal
  • Measure impact and support process improvement
  • Ensure all work is executed through a lens of strategic impact and measurement
  • Identify new opportunities to institute best practices and governance
  • Develop and maintain deep fluency and expertise in relevant external trends impacting the business and its peers

Preferred Qualifications

  • Previous communications experience focusing on diversity, inclusion and belonging