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Manager/Senior Manager – Sales Operations
| Company | Axsome Therapeutics Inc |
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| Location | New York, NY, USA |
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| Salary | $120000 – $140000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Bachelor’s Degree required
- 5+ years of sales operations experience in the pharmaceutical or biotech industry (which may include work as a consultant or supplier to the industry)
- Experience in Sales Force Design, Alignment, Targeting, Call Planning, and Incentive Compensation
- Advanced knowledge of Microsoft Excel
- Experience programming in SQL, SAS, or Python
- Understanding of key pharmaceutical data sources (e.g. IQVIA, Symphony) and data structures to produce insights
- Ability to work onsite Monday, Tuesday and Thursday
Responsibilities
- Work with cross-functional team to optimize and manage field team alignments, HCP engagement plans
- Manage vendors running sales operations processes and reporting
- Manage and provide thought leadership on organizational omnichannel capabilities
- Identifies relevant field KPI’s and works with field leadership to put in place relevant reports/dashboards to understand and effectively manage opportunities
- Create ad hoc analysis/reports to identify opportunities for Field execution based on CRM engagement data and secondary data sources (IQVIA/Symphony)
- Collaborate with broader Commercial Operations team to review data, improve existing processes, and on new projects
- Act as a liaison with Corporate Compliance to ensure all systems support our field representatives and meet compliance requirements
- Leverage CRM/SFA systems to full capabilities and enhance to support the field
- Support Sales leadership in the organization and coordination of National Sales meetings, Manager Meetings, and POA meetings
Preferred Qualifications
- Demonstrated knowledge of sales operations and ability to identify and investigate operational needs, and opportunities, and leads the implementation of improvements within area of responsibility
- Experience in omnichannel planning
- Experience supporting Veeva CRM applications
- Ability to operate in ambiguous situations and determine focused objectives and a clear path forward in the face of open questions
- Strong team player with ability to manage conflicting priorities
- Demonstrated ability to work with many cross-functional partners
- Ability to interact and communicate with all levels in the organization
- Self-starter. Proactive in nature, actively participates and self-motivated
