Manager – SMB Account Management
| Company | Procore Technologies |
|---|---|
| Location | Austin, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Description
Job Description
Procore is looking for a driven Manager, SMB Account Management to join our Sales team. As we go to market with new products, you’ll develop, mentor, and lead a team of Account Managers focused on performing inside sales, technical demonstrations, and supporting deals to close. You’ll drive a high-performance, high-accountability culture to meet and exceed sales goals and continue to grow our current customer base.
As a Manager, SMB Account Management, you’ll partner with cross-functional teams, including Sales Leadership, Customer Success, and Product teams, to drive revenue growth and customer retention. Use your strategic leadership, sales acumen, and data-driven decision-making to empower your team, optimize sales processes, and enhance customer satisfaction. Your ability to mentor and develop high-performing Account Managers will directly impact Procore’s expansion and success in the SMB market. If you’re passionate about coaching sales teams, driving results, and shaping the future of a growing SaaS company—apply today and join us!
This position reports to the Director, SMB Account Management and will be based in our Carpinteria, CA, Tampa, FL, or Austin, TX offices. We’re looking for candidates to join us immediately.
What you’ll do:
Lead a team of Account Managers to work with Procore’s customer base to renew and expand through upgrades and cross-selling new products.
Work closely with Customer Success Management team to ensure alignment and client success
Attract, hire, and retain high-performing Account Managers by driving a performance culture within the team
Provide training and support to the team to better understand the role, Procore’s products (industry, market, proposition), and best practices for inside sales
Regularly conduct call, presentation, pipeline, and deal reviews with reps
Help reps win deals via onsite presentations, negotiations, deal strategy
Work closely with sales leadership and reps to ensure lead quality, quantity, and proper follow up
Provide detailed analysis and reporting on team’s performance as well as accurate forecasts to sales leadership based on individual performance and historical trends
What we’re looking for:
Bachelor’s degree or relevant work experience
3+ years in a quota-carrying software sales (preferably in a SaaS environment); 2+ years management experience in a sales environment or demonstrated leadership skills in a previous role strongly preferred
Track record in hiring, developing, and promoting inside sales representatives
Proven experience selling via product demonstrations, email, and social selling
Experience using and implementing a sales methodology and demonstrated experience with Salesforce
Consistent track record of 100%+ of quota achievement as an individual contributor
Excellent interpersonal, oral, and written communication skills
Qualifications
Benefits
Not Specified