Manager Ticketing
| Company | MSG Entertainment Holdings |
|---|---|
| Location | New York, NY, USA |
| Salary | $83000 – $115000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- Strong experience in the live entertainment industry (5 years + preferred)
- Proficient in Ticketmaster
- Experience in budgeting
- Knowledge of venue booking procedures
- Excellent communication skills
- Excellent project management skills
- Flexibility – ability to multitask, interact with diverse entities
- Teamwork – ability to work across various departments
- Excellent organizational skills
- Excellent self-motivational skills
- Ability to work in a fast-paced environment
- Ability to oversee events and interact with diverse and disparate personalities
- Ability to establish working relationships with people at all levels
- Ability to identify problems and seek solutions
- Knowledge of Microsoft Outlook, Word, PowerPoint and Excel
Responsibilities
- Act as primary ticketing contact for all events
- Create and manage scaling and all show builds for all events
- Manage and process all tickets for artist / promoter and venue holds
- Act as primary point of contact for Ticketmaster for all ticketing related issues for the department
- Mentor team members and serve as point of escalation within the department
- Respond to, track, and assess the viability of booking inquiries for opportunities for The MSG Arena, The Theater at MSG, Radio City Music Hall, The Beacon Theatre and The Chicago Theatre. Maintain existing business and develop new business
- Oversee, supervise and execute the implementation of all secured event needs to ensure client satisfaction and retention
- On site management at venue day of event, as needed
- Supervision of three Coordinator roles.
Preferred Qualifications
- 5 years + experience in the live entertainment industry preferred