Manager – Workplace Experience
| Company | Roku |
|---|---|
| Location | New York, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- A minimum of 8+ years of experience in a similar Regional/Multi-Office Workplace Experience or Facilities Manager role, with a proven track record of success in managing workplace operations, experience and facilities.
- Prior experience creating & executing workplace / employee experience programs.
- Strong negotiation and vendor management skills, with the ability to build and maintain strong relationships with vendors and contractors.
- Excellent verbal and written communication skills English, with the ability to communicate effectively with employees at all levels of the organization.
- Strong problem-solving skills and ability to adapt to an ever-changing environment, with a focus on providing exceptional customer service and employee support.
- Ownership and accountability for all workplace-related activities, with a high level of motivation and a self-starting attitude.
- Proficiency and efficiency across Microsoft Office applications including SharePoint, Confluence and Jira experience preferred.
Responsibilities
- People Manager with regional responsibilities.
- Lead direct reports to oversee multiple office locations.
- Main point of contact to facilitate region-wide negotiations and challenges with senior leaders.
- Ensure designated offices follow GSWS strategy that includes consistent quality of service and protocols.
- Manage budget for regional offices within portfolio.
- Strategically coordinate team resources to support ad-hoc projects, events and logistics (e.g., shipping).
- Develop regional programs and ensure global alignment within the Workplace organization.
Preferred Qualifications
- Jira experience preferred.