Market Owner
Company | Veterinary Emergency Group (VEG ER) |
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Location | Atlanta, GA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Senior, Expert or higher |
Requirements
- 7+ years of experience managing multi-site businesses (experience in clinical setting preferred)
- Experience managing managers, with the financial, analytical, and creative ability to identify new opportunities while staying focused on the mission
- Proven track record of developing high performing teams and running a service business
- Humility, authenticity, and compassion, as well as the ability to work collaboratively with people on-site and remote
- Self-drive and an entrepreneurial spirit that is incentivized by the growth and value you create
- Proximity to your market in order to routinely work alongside your teams (full days, varying days of the week, multiple times per month, with people in all roles)
- Prepared to be in the field (25% WFH, 75% on-site at local hospitals/off-site meetings)
Responsibilities
- Understand and own the customer experience at a level that builds trust with the community and makes VEG the ‘go to’ emergency clinic for pet owners in your market
- Create and drive partnerships with referring vet practices in your market, becoming the obvious place for neighboring clinics to refer their patients
- Build and sustain operational excellence at your VEGs, ensuring your hospitals are equipped with the right tools, systems, staffing, and inventory
- Strive for your hospitals to become the leader in clinical excellence both within your market and across all of VEG
- Manage the financial performance of your market to ensure your hospitals are thriving and set up for growth and continued success in the future
- Build your market to be a beacon for talent by attending local conferences, creating a culture of referrals, and building out succession planning for key roles in your hospitals
- Grow VEG’s brand and reputation in your market, raise awareness about VEG’s mission, and be an active member of your community by giving your time and resources to causes that matter
- Monitor the internal performance of your hospitals, but external trends to stay at the cutting edge
- Embody the culture of VEG by living it day in and day out, ensuring every VEGgie in their market feels successful, happy, and heard
Preferred Qualifications
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No preferred qualifications provided.