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Medical Screener – Reception Technician – Customer Service

Medical Screener – Reception Technician – Customer Service

CompanyCSL
LocationAlbuquerque, NM, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad

Requirements

  • High school diploma or equivalent required
  • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience
  • Will perform basic math calculations

Responsibilities

  • Assist qualified donors in completing the screening process in compliance with Standard Operating Procedures (SOPs)
  • Perform health screening procedures such as blood pressure, pulse, weight, temperature
  • Educate new donors on the use of therapeutic products made from donated plasma
  • Ensure that all donor questions are answered timely, accurately and professionally
  • Maintain accurate recording of donor data in the electronic donor information management system as outlined in the SOPs
  • Maintain clean efficient work environment and ensure sufficient operating supplies and forms are available as needed
  • Promote safety in all actions
  • Maintain confidentiality of all personnel, donor and center information
  • May be cross-trained in other areas to meet the needs of the business
  • Perform other job-related duties as assigned

Preferred Qualifications

  • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business