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Medical Support Lead
| Company | We Care Daily Clinic |
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| Location | Auburn, WA, USA |
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| Salary | $100000 – $100000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Registered Nurse (RN) or Licensed Practical Nurse (LPN) with a current Washington state license
- BLS certification, or willingness to complete within three months of hire
- Minimum of 5 years in a clinical setting; at least 2 years in an opioid treatment program (OTP) or behavioral health clinic setting
- Strong leadership and coaching abilities with experience in team management and workflow optimization
- Excellent organizational and communication skills, with attention to detail and ability to work in a fast-paced environment
- Knowledge of Microsoft Office Suite and EMR systems, with initiative to stay updated with technology
Responsibilities
- Provide member care within the Dispensary and support medical providers as needed
- Dispense opioid agonist medications in alignment with regulations and standards, completing necessary documentation and maintaining medication inventory
- Perform health assessments, administer medications, and perform evaluations, including tuberculosis testing
- Supervise and coach Medical Assistants, LPNs, and RNs, fostering a positive and motivational work environment
- Oversee the completion of daily tasks, including patient intake, vital signs documentation, and other pre-visit preparations
- Ensure that Medical Support staff adhere to clinic policies, HIPAA regulations, and standards required by federal and state licensing agencies
- Develop, document, and implement improved workflows that integrate the work of Medical Assistants, LPNs, and RNs with that of medical providers to enhance patient care
- Collaborate with the Clinical Administrator and Dispensary Manager to assess and address workflow or procedural gaps
- Ensure all Medical Support team members are familiar with standards and participate in ongoing training for patient care best practices
- Maintain compliance with federal, state, and local regulations, including DEA, DOH, and all licensing requirements
- Oversee accurate and timely EMR documentation, ensuring standards of practice are met for all recorded patient information
- Participate in Federal and State substance abuse training as required
- Support the mission with all other duties as assigned!
Preferred Qualifications
- Previous experience in a supervisory or team lead role preferred
