Medically Integrated Dispensing Account Manager
| Company | McKesson |
|---|---|
| Location | Pennsylvania, USA, Delaware, USA, Morrisville, NC, USA, Jackson Township, NJ, USA, Florida, USA, Waterbury, CT, USA, South Carolina, USA, Georgia, USA, Concord, NH, USA, Tennessee, USA, Virginia, USA, Rhode Island, USA, Kentucky, USA, West Virginia, USA, New York, NY, USA, Maryland, USA, Maine, USA, Massachusetts, USA, North Carolina, USA, Ohio, USA, Indiana, USA, Alabama, USA |
| Salary | $69800 – $116300 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Degree or equivalent and typically requires 4+ years of relevant experience.
- 4-year Undergraduate College Degree or equivalent experience.
- 4+ years account management or pharmacy operations.
- Experience in provider consulting, field sales, and/or product management.
- Knowledge of pharmacy systems, pharmacy operations and pharmacy workflow.
- Demonstrated experience in developing customer improvement plans.
- Team collaboration/team player.
Responsibilities
- Strategizes, plans and executes on value add and strategic activities for existing customer base of pharmacies.
- Understands the practices’ business challenges, strategies and priorities and helps address those needs.
- Understands and advises on practice processes, buying cycles and decision drivers as well as their current and future needs.
- Articulates ROI/value of products, services, offerings and solutions.
- Supports practice business growth, strategic planning, monitoring of progress, use of services products and growth solutions.
- Takes action to meet the needs and concerns of the practice and considers how actions or plans will affect practices; responds quickly to meet needs and resolve problems; avoids over commitments and sets reasonable expectations.
- Establishes customer feedback systems and implements effective ways to monitor and evaluate concerns, issues, and satisfaction within each practice and to anticipate the practices’ needs.
- Educates practices and shares information with practices to build their understanding of issues and capabilities; is regarded by the practice as the thought leader in this industry.
- Establishes relationships with practices at multiple levels within the practice organization.
- Assists practices with issue escalation and resolution.
- Monitors and reports pharmacy & dispensary business operations impacts on practice financial performance.
- Creates and updates practice business plans, ROI analysis, and growth projections.
- Understands and advises the practice’s decision drivers from their perspective (options available, financial benefit/costs) and the implications that buying decisions have on both McKesson and the practice.
- Maintains knowledge of practice contracts (GPO, Payer, and other business impacting agreements).
- Draws upon knowledge of competitors and payers to communicate valuable insight on those issues that deliver results for both McKesson and the practice.
- Leverages practice successes and drug/payor trends.
Preferred Qualifications
- Community Oncology experience a plus.
- Certified Pharmacy Technician or equivalent pharmacy experience a plus.
- Specialty Pharmacy experience a plus.
- Community Specialty provider experience a plus.
- Experience in provider consulting a plus.