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Member Communications and Engagement Specialist
| Company | CVS Health |
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| Location | Cheektowaga, NY, USA |
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| Salary | $21.1 – $44.99 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- 1-3 years Marketing or communications experience in B2B or B2C content development
- Intermediate to Advanced Microsoft Office
Responsibilities
- Develop and customize open enrollment and healthcare engagement communications for our members.
- Create content for various channels, including print, web, social media, email, and text.
- Adapt content and layouts to meet the individual needs of our customers.
- Collaborate with the Member Communications Center of Excellence team to ensure consistency and quality in all communications.
- Develop and maintain a strong understanding of our healthcare products and benefits, healthcare industry trends and member needs to inform content creation.
- Monitor and analyze the effectiveness of communication strategies and make data-driven improvements.
Preferred Qualifications
- 1+ Years Adobe Suite with InDesign experience preferred but not required
- Smart Communications template management or other Marketing Technology configuration experience preferred but not required
- 1 + years Salesforce.com experience preferred but not required
