Member Relations & Events Coordinator
| Company | Arcis Golf |
|---|---|
| Location | Arizona, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Strong verbal and written communication skills
- Strong attention to detail, planning and organizational skills
- Experience supervising others and leading a team
- Excellent customer skills
Responsibilities
- Establishes and maintains positive member relationships and executes new member onboarding process.
- Responsible for building and facilitating the Club’s Lifestyle Programming & Social offerings, including working with department heads to complete and implement one unified lifestyle calendar for Members & Guests.
- Work with Club’s food & beverage department to create, maintain function sheets and event files for each Member event, tradition, and other promotions to include but not limited to entertainment contracts, P&L forecasts, and event floor plans. Attend events and functions to ensure proper execution of events.
- Supports the development of programming to increase Golf Rounds, Member Visits, Food & Beverage Revenue, and Member Satisfaction.
- Responsible for facilitating the development and execution of a Member communication plan such as, but not limited to, answering the telephone and route calls to appropriate person/department, greeting, welcome and directing guests, weekly e-blasts, monthly calendars, website updates, social media, club event displays, flyers, posters, cart signs and banners.
- Supports in the development and implementation of retention strategies.
- Responsible for supporting, communicating and adhering to the company’s mission, brand and core values.
Preferred Qualifications
- One year of golf course/private club-related work experience is preferred.