Membership Specialist
| Company | Auto Club Enterprises |
|---|---|
| Location | Albuquerque, NM, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad |
Requirements
- A high school diploma or GED
- Successful completion of background check and drug screening
- Ability to qualify for Property and Casualty License
Responsibilities
- Provide exceptional service to members in branch and over the phone regarding insurance policies, membership and insurance billing, and other services for members including passport photos, planning road trips, and cashiering duties.
- Perform routine and advanced duties in support of agents and other team members.
- Develop insurance leads for office sales agents and life specialists.
- Be expected to be available during our branch hours of operation: Monday through Friday 9am – 5pm and Saturday 10am – 2pm.
Preferred Qualifications
- Prior experience in insurance, retail sales, banking, or similar customer service/sales environment
- Advanced customer service skills
- Ability to work overtime including Saturdays
- Ability to travel locally when necessary
- Proficiency with Microsoft Office basics
- Proven ability to exceed assigned sales or service quality goals
- Excellent communication, interpersonal and organizational skills
- Adaptability to change and ability to meet deadlines