Merchandising Program Manager

Merchandising Program Manager

Requirements

• Bachelor’s Degree Business Management, Business Administration, Computer Science or related field
• 8 Years Relevant business experience
• 5 Years Experience in project management and leading cross-functional efforts involving multiple linkages across an organization; People leadership experience with at least 2 direct report responsibility

Responsibilities

• Oversees the planned Merchandising Business Area project portfolio for their respective Business Area consisting of ~200 projects and ~$250M of expenditure, per MPM, annually
• Supports the Merchandising Business Area’s leadership and go-to-market strategy; aligns one-to-one with a Merchant VP, as well as supports between 4-6 Merchant VPs
• Acts as the key point person for SVPs on understanding the performance of their portfolio of projects; this may require Merchandising Program Managers to also function as a Project Manager during peak demand
• Develops and leads a team of Project Managers; provides Merchandising functional guidance and direction to Project Managers for their assigned projects, as well as manages and trains the team on existing and new processes/procedures
• Monitors the project team’s performance and key metrics around on time, on budget and in scope; tracks key metrics and consolidates performance data for Merchant Leadership to ensure successful delivery
• Receives first escalation from Project Manager team to attempt risk mitigation and remove barriers for execution; escalates deviations to the client leadership and Merchandising Leadership as necessary
• Supports the Portfolio forecasting and the Project Authorization Request (PAR) processes and collaborates with leaders across the organization to ensure data and information is entered on time, aligned with key reporting dates, and accurately depicts their team’s projects
• Participates in the preparation for the annual forecast solicitation process with clients and portfolio team and assists in monthly updates to the forecast
• Consolidates and reports spend variances to budgets/forecasts to the portfolio team and Merchandising Operations leadership throughout the lifecycle of their team’s projects
• Coordinates with the Portfolio & Financial Support team to ensure their team’s portfolio is accurately represented in all dashboards, monthly reports, and quarterly solicitations
• Reviews & analyzes current data (performance, timing, etc.), systems, processes and training to form hypotheses and recommendations around process improvements and variance reductions within the project management team, the larger team, and Lowe’s for continuous improvement

Preferred Qualifications

• Master’s Degree Business Management, Business Administration, Computer Science or related field and 5 Years Experience leading operational process review, design and implementation of improvements; industry related experience