Moving Help Specialist
| Company | Uhaul |
|---|---|
| Location | El Paso, TX, USA |
| Salary | $15 – $15 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High school diploma or GED.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through phone calls, chats, and emails.
- Acknowledging and resolving customer complaints.
- Processing, rebooking, and modifying orders.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues and supervisors as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Preferred Qualifications
-
No preferred qualifications provided.