National Account Director

National Account Director

Requirements

• 5+ years of previous payer, market access, or healthcare reimbursement experience, including pharmacy and medical benefit products.
• Strong understanding of commercial, Medicare Part D, and Medicaid managed care processes.
• Proven ability to build and maintain relationships with trade negotiators, payer medical and pharmacy leaders.
• Deep understanding of specialty pharmacy required and established relationships highly desired.
• Expertise in business planning, tactical execution, and results delivery.
• Experience managing national and local contracting initiatives in managed care organizations.
• Strong leadership, project management, and communication skills.
• Ability to work independently while fostering a collaborative team environment.
• Experience managing vendor relationships, projects, and budgets.
• Familiarity with healthcare laws, industry regulations, and compliance standards.
• Professional representation of Arrowhead in external engagements.
• Willingness to travel up to 50%.

Responsibilities

• Develop and manage relationships with GPOs, PBMs, Commercial, Medicare, Medicaid plan stakeholders.
• Establish partnerships with specialty pharmacy, distributors, and healthcare systems as necessary to support broad product availability.
• Communicate product clinical and economic value to payers, formulary committees, and key decision-makers.
• Create and maintain comprehensive account plans outlining pre-launch, launch, and post-launch strategies.
• Lead contract negotiations, evaluate performance metrics, and ensure organizational alignment.
• Monitor sales implications for each payer negotiation and take action to establish optimal access in the right direction as necessary.
• Collaborate with cross-functional teams, including Sales, Medical Affairs, Commercial Analytics, Finance, and Compliance, to address access challenges.
• Provide market intelligence updates on payer trends, coverage determinations, and healthcare policy changes.
• Present payer policy insights at internal business reviews, national conferences, and sales meetings to align strategic priorities.
• Ensure full compliance with US healthcare regulations, legal standards, and corporate policies.
• Lead, mentor, and manage a high-performing, compliant Field Reimbursement Team providing case-specific support for prior authorizations, appeals, and reimbursement education.
• Act as an expert on payer coverage policies, claims processes, and reimbursement protocols.
• Identify emerging payer-related issues and collaborate with leadership to address them.
• Collaborate with Specialty Pharmacy and HUB teams to ensure seamless product access.
• Deliver targeted training on payer-specific requirements, claims documentation, appeals processes, and financial assistance programs.
• Develop and maintain reimbursement resources for internal and external stakeholders.
• Assist in the development of a best-in-class patient assistance program to serve HCPs and patients.
• Contribute to building resources to deliver key patient access services and educational support to HCPs and their staff.
• Work closely with Sales, Marketing, Specialty Pharmacy, and Commercial Analytics teams to optimize patient access.
• Maintain open communication with leadership on access challenges, program performance, and specialty pharmacy updates.
• Support the implementation of patient assistance programs, copay support, etc.

Preferred Qualifications

• National Account experience
• Master’s / Advanced Degree (MBA, MPH, PharmD)