National Field Engineer
| Company | Otis |
|---|---|
| Location | Waterbury, CT, USA, Hartford, CT, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Expert or higher |
Requirements
- At least 10 years of direct field experience as a mechanic, adjuster, regional field engineer or similar job function.
- Up to 50% travel within the US & Canada.
Responsibilities
- Demonstrate expert level knowledge on current production & legacy elevator systems.
- Resolve highly complex technical challenges in support of tier 1 customers in high pressure shutdown situations.
- Create field technical documentation and training to support Otis mechanics and regional field engineers.
- Create curriculum and deliver training on troubleshooting and repair of Otis and non-Otis systems.
- Maintain a professional network across Otis field operations in NAA and other country areas.
- Identify improvement opportunities with Otis products or processes and implement required changes.
- Source or design tools to support troubleshooting and repair processes.
- Maintain & enhance digital applications & service tools to support service capability improvement.
- Adhere to and champion the Otis Absolutes of Safety, Ethics and Quality.
Preferred Qualifications
-
No preferred qualifications provided.