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Netops Specialist Junior

Netops Specialist Junior

CompanyLeidos
LocationFallbrook, CA, USA, Oceanside, CA, USA
Salary$35 – $37
TypeFull-Time
Degrees
Experience LevelJunior, Mid Level

Requirements

  • High school Diploma or General Equivalency Diploma (GED) and a minimum of 2 year of relevant experience
  • US Citizen with an active DoD Secret Clearance
  • Must possess a current DoD Information Assurance Technical (IAT) level II and either a Net+ or Microsoft Fundamentals certification.

Responsibilities

  • Respond to incidents from triage through resolution, including escalations, where appropriate.
  • Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services.
  • Provide root cause analysis documentation in accordance with Government procedures.
  • Provide data center support where appropriate.
  • Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.
  • Provide incident notification to Government representatives.

Preferred Qualifications

    No preferred qualifications provided.