Netops Specialist Junior
Company | Leidos |
---|---|
Location | Fallbrook, CA, USA, Oceanside, CA, USA |
Salary | $35 – $37 |
Type | Full-Time |
Degrees | |
Experience Level | Junior, Mid Level |
Requirements
- High school Diploma or General Equivalency Diploma (GED) and a minimum of 2 year of relevant experience
- US Citizen with an active DoD Secret Clearance
- Must possess a current DoD Information Assurance Technical (IAT) level II and either a Net+ or Microsoft Fundamentals certification.
Responsibilities
- Respond to incidents from triage through resolution, including escalations, where appropriate.
- Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services.
- Provide root cause analysis documentation in accordance with Government procedures.
- Provide data center support where appropriate.
- Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.
- Provide incident notification to Government representatives.
Preferred Qualifications
-
No preferred qualifications provided.